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1. What is a Capital Improvement Program (CIP)?
2. What is changing with the Capital Improvement Program (CIP)?
3. Whom should I contact for more information?

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1. What are "cross-connections" and "backflow"?
2. What causes backflow?
3. What problems can result?
4. Can cross-connections be avoided?
5. What is an "Approved Backflow Prevention Assembly"?
6. Do I need a Backflow Prevention Assembly at my home?
7. What if I have a Backflow Prevention Assembly?
8. How can I find a BAT to test my assembly?
9. What regulations apply to Cross-Connection Control?

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1. Who provides water service in Snoqualmie?
2. What kind of water do we have in Snoqualmie?
3. Do we have a choice of changing the type of water we get at our home?
4. What is the difference between hard water and soft water?
5. What can I do about household cleaning problems caused by hard water?
6. Why does the water sometimes have a brownish color?
7. Why does the water sometimes have a strange odor?
8. Does Snoqualmie’s water supply contain fluoride?
9. Who should I call if I have questions about the water quality or water operations?
10. Who should I call to set up utility service?
11. How do I close my account?
12. Who should I call if I have questions about my water utility account or billing?
13. What if I believe I have been overcharged due to a defective meter?
14. I am planning on installing an irrigation system. What do I need to do first?
15. What if I have an existing irrigation system?
16. What are your fire hydrant use policies?

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1. How are the five business days calculated when responding to a public records request?
2. What public records are exempt from disclosure?
3. Do all City records have to be stored at City Hall?
4. Must the City copy records at no charge for non-profit organizations?
5. Must the City agree to provide copies of "future records"?
6. Must the City create a document when responding to a specific request for public disclosure?
7. If a record I requested is denied, what are my options?

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1. How do I report a constantly on (or off) street light?
2. How do I report a traffic signal malfunction?
3. How do I report a damaged or missing Stop sign?
4. How do I report a road hazard in the City after hours?
5. Why just overlay the existing pavement instead of reconstruction?
6. Why do they keep painting marks on my street or driveway?

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1. Why are rate increases and connection charges needed?
2. What types of programs will be funded through the new rates and connection charges?
3. What do utility rate increases fund?
4. What are connection charges?
5. What do connection charges fund?
6. How do Snoqualmie’s rates compare to other nearby cities?